Intermittence in Platform

Incident Report for Status Plataform Chattigo

Resolved

This incident has been resolved.

Posted Mar 06, 2026 - 13:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 06, 2026 - 13:05 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 06, 2026 - 12:50 UTC

Investigating

We are currently investigating this issue.

Posted Mar 06, 2026 - 12:38 UTC

This incident affected: Agent (Messaging, Chat History, FAQs, Typifications, CRM, Transfer, List Contacts, Outbound HSM, Video Call, Chat Agent to Agent, Notes, Schedule, Attachements, Multimedia) and Supervisor (Main Dashboard, Agent Monitoring, Whisper, Intervention, Transfer, Typifications, Chats Monitoring).