Intermittence in Platform and Login

Incident Report for Status Plataform Chattigo

Resolved

This incident has been resolved.

Posted Mar 09, 2026 - 15:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 09, 2026 - 15:34 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 09, 2026 - 15:16 UTC

Investigating

We are currently investigating this issue.

Posted Mar 09, 2026 - 14:55 UTC

This incident affected: Agent (Messaging, Chat History, FAQs, Typifications, CRM, Transfer, List Contacts, Outbound HSM, Video Call, Chat Agent to Agent, Notes, Schedule, Attachements, Multimedia), General (Platform Login), and Supervisor (Agent Monitoring, Whisper).