Slowness in Platform

Incident Report for Status Plataform Chattigo

Resolved

This incident has been resolved.
Posted May 29, 2025 - 15:52 UTC

Update

We are continuing to monitor for any further issues.
Posted May 29, 2025 - 15:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2025 - 15:17 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 29, 2025 - 14:43 UTC

Investigating

We are currently investigating this issue.
Posted May 29, 2025 - 14:36 UTC
This incident affected: Agent (Messaging, Chat History, FAQs, Typifications, CRM, Transfer, List Contacts, Notes, Schedule, Attachements, Multimedia), BOTS (Third Party Bot, Bot Chattigo, Bot GPT), and General (Platform Login).