Completed
The scheduled maintenance has been completed.
Posted Dec 03, 2023 - 11:42 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2023 - 09:00 UTC
Scheduled
We will be undergoing scheduled maintenance during this time.
Posted Dec 03, 2023 - 08:58 UTC
This scheduled maintenance affected: Channels (Facebook Messenger IN, Facebook Messenger OUT, Webchat IN, Webchat OUT, Facebook Muro IN, Facebook Muro OUT, Instagram IN, Instagram OUT, Twitter IN, Twitter OUT, Email IN, Email OUT), Agent (Messaging, Chat History, FAQs, Typifications, CRM, Transfer, List Contacts, Outbound HSM, Video Call, Chat Agent to Agent, Notes, Schedule, Attachements, Multimedia), Supervisor (Main Dashboard, Agent Monitoring, Whisper, Intervention, Transfer, Typifications, Chats Monitoring), APIS (API-MASSIVE, API-BOT, API-GENESYS, API-CHATTIGO), BOTS (Bot Chattigo, Third Party Bot), and General (Platform Login).