Intermittence in WhatsApp API Cloud from META

Incident Report for Status Plataform Chattigo

Resolved

This incident has been resolved.

Posted May 11, 2023 - 17:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2023 - 17:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 11, 2023 - 14:44 UTC

Investigating

We are currently investigating this issue.

Posted May 11, 2023 - 14:43 UTC

This incident affected: Agent (Messaging, Outbound HSM, Attachements, Multimedia) and BOTS (Bot Chattigo, Third Party Bot).