Intermittence Platform Messaging
Incident Report for Status Plataform Chattigo
Resolved
This incident has been resolved.
Posted Apr 04, 2023 - 22:20 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2023 - 21:23 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 04, 2023 - 19:58 UTC
Update
We are continuing to investigate this issue.
Posted Apr 04, 2023 - 19:51 UTC
Investigating
We are currently investigating this issue.
Posted Apr 04, 2023 - 19:50 UTC
This incident affected: Agent (Messaging, Outbound HSM, Attachements), BOTS (Bot Chattigo), and Supervisor (Agent Monitoring, Whisper, Intervention, Chats Monitoring).